We offer a 30-day money-back guarantee on all products. If your dog doesn't respond, the product arrives damaged, or it doesn't fit — just contact us within 30 days and we'll process a full refund.

Important: Please reach out to us first before returning anything.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 24 hours of placing it. Once the order is processed, modifications may not be possible.

For now we only ship within the US. Shipping costs and delivery times for international orders are calculated at checkout.
International shipping is our number-one priority!

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 6-12 business days. Expedited shipping options are also available at checkout.

We provide free shipping on all orders above 50$. Shipping costs will be calculated at checkout.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

We include a detailed size guide on each product page. For additional help, contact us—we’re happy to assist!